Holiday Compensation
Understand your rights to holiday compensation...link
Holiday Compensation
One of the biggest factors about making a holiday claim is how your holiday has been booked, if you have booked a package holiday, the package company will be answerable for any problems you have with the holiday itself. You do not have this sort of protection if you have booked everything separately, it’s not impossible to bring a claim but it could be harder.
One of the most complained about aspects of a holiday is poor accommodation, if you have booked a hotel that states it’s a short walk to the beach and has a pool, you would expect nothing less and are fully entitled to complain, but you can not expect a 3 star hotel to be a 5 star, but you should have accommodation that does provide a certain standard irrespective of how much you have paid.
Cancellations are another major area of complaints, if your holiday is cancelled you are entitled to compensation normally by way of a rearranged holiday that you are happy with or a full refund plus compensation, whilst holiday companies do insist on terms and conditions when you book your holiday you can normally claim.
Flight cancellations happen, British Airways cancelled a lot of flights because of computer problem in May 2017, but regulations ensure you are compensated, the same can be said about delays, the airline have an obligation to look after you and you do have rights.
When you book your holiday you should look out for operators that are members of a scheme that have quality standards rules and offer protection if they went out of business, such as Association of British Travel Agents (ABTA), the Association of Independent Tour Operators (AITO) or the Association of British Tour Operators to France (ABTOF).
Everyone’s situation is different, if you feel you have a claim speak to a solicitor that practices travel claims they will discuss if you have a valid claim, and how to take it forward.
To find a solicitors use the search facility and select travel and tourism and input your location.
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